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Shipping Policy

We offer free shipping for these countries(US, United Kingdom,Japan,Australia,Singapore,Korea,Ireland) and orders from other countries ,or you need to pay the standard shipping fee according to the package's weight and size. You will receive an email with tracking once your order has shipped. We do our best to fulfill orders within 24 business hours (excluding holidays and weekends). Don’t worry — we’re pretty good at it.

30-Day Money-Back Guarantee for Any Reason Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was shipped to the designated shipping address. Once the returned item arrives back in Nanch’s warehouse for inspection, the refund process will begin.● Returns must include all accessories● Items must include original packaging and no broken.● For non-quality related warranty claims, buyer is responsible for shipping costs● For non-quality related warranty claims, Nanch refunds the cost of the product itself● Returns may be rejected if items do not meet the above requirements.